A Framework to Implement Organisational Performance Measurement in Health Charities

Organisational Performance Measurement (OPM) is a recognised management tool for business success, however it under-reported and potentially under-utilised by non-acute health charities. This the first study to recommend set of methodological implementation factors OPM in charities that provide services. These consider sector’s unique governance, stakeholder service delivery requirements. A cutting sorting thematic analysis data extracted from eligible sources PRISMA systematic literature review was used generate operating elements organisational performance measurement were then compared for-profit, government other not-for-profit. The found 30 categorised into five successful charities: 1) Implementation Plan (9 elements); 2) Commitment (5 3) Organisation Understanding Learning (8 4) Alignment, Integration Resourcing 5) Measures Indicators (3 elements). packaged as Framework Non-Acute Health Charity (NCPI Framework). NCPI may support uptake within sector. Case evaluations will now add value its continued development.